Statewide Committees

CSNI has a long history of participating in quality improvement activities. In 1996, in partnership with the Bureau of Developmental Services and the Institute on Disability at UNH, CSNI developed the Quality Outcomes Partnership, which established a comprehensive set of quality indicators for the entire system. CSNI was represented on the Quality Committee established under SB 138, which led to the creation of the NH Quality Council. In addition, CSNI was instrumental in the decision to join the National Core Indicators project.

Quality improvement activities are coordinated by one of CSNI’s standing committees, the QI committee. This group comprises the quality assurance directors of each area agency. This group meets monthly. They review trends, make recommendations for system-wide improvement, and engage in collaborative discussions with partners from the NH Bureau of Developmental Services.

Uniformity of Practice is an ad hoc collaborative group of Area Agency, Provider Agency and BDS staff who come together to establish shared processes and procedures that are agreed upon by multiple agencies. The participants in this group change depending on the project at hand, but include both Area Agency and Provider Agency staff, at a minimum. Examples of Uniformity of Practice projects over the years include the statewide Incident Report form, the Universal Status and Information Change Form, the HRC Authorization form and Behavior Plan Requirements, the statewide Medication Occurrence Form, and many others. These forms can be found under the "Resources" Tab or by clicking the button below.   

The Statewide Risk Management Committee is comprised of skilled clinicians and other professionals from each of the 10 area agencies, along with administrators from the Bureau of Developmental Services and representatives from CSNI. This meeting is facilitated monthly by CSNI. The purpose of this committee is to endorse and/or provide feedback to agencies who present a Risk Management Plan for review. Risk Management Plans are written utilizing assessments from independent assessors, and addresses what the agency’s expectations are of service providers for providing safe, clinically appropriate supports. 

The CSNI Training Collaborative includes training coordinators from all 10 of our member agencies to discuss topics specific to training at Area Agencies, particularly contract and regulatory compliance. The group also shares information about training that their agency may be hosting and that is open to others, as well as ways CSNI might assist in coordinating statewide trainings.

This group comprises the Human Resources Directors from each of our member agencies. The group addresses a variety of topics, including compliance, training regulations, staff appreciation, insurance, operational challenges related to HR, best practices, payroll concerns and challenges, etc. 

This group meets to address anything related to intake coordination. This serves as an opportunity for Intake Coordinators to also share best practices and ask each other questions, and serves as a peer-to-peer learning forum.