Careers at CSNI

Director of Education and Engagement : Part Time, Hybrid Remote position

DESCRIPTION

The Director of Education and Engagement reports directly to the Executive Director to coordinate and execute dynamic, quality-improving education and learning opportunities for individuals, families and professionals engaged with NH’s Developmental Services System. Educational opportunities offered will be in direct response to observed gap areas in the system, including but not limited to family advocacy, legislation, regulatory compliance, local and national policy and best practices, service delivery, and others, as necessary.

As a member of the CSNI team, the Director of Education and Engagement helps to contribute to a work atmosphere of collaboration and exceptional customer service and operates in a manner that enhances the reputation of CSNI as a professional organization.

To Apply for this position please send your resume to Kathy Garafalo, Director of Administration at kgarafalo@csni.org. For more information please call (603) 229-1982.

EDUCATION COORDINATION FOR INDIVIDUALS, FAMILIES, AND PROFESSIONALS

Develop, coordinate, and conduct a schedule of educational opportunities for individuals, families, and other stakeholders to increase family engagement and quality services for individuals in our state (1-2 expert-led educational opportunities a month, at a minimum) Responsibilities will include, in addition to other duties as assigned:
1. Joining relevant meetings and discussions to identify areas of need for educational opportunities.
2. Identifying training opportunities, focus groups and/or informational sessions that may be needed regionally or statewide.
3. Coordinating and executing virtual, hybrid, webinar and in-person educational opportunities for individuals, families and/or professionals by:
  1. Securing topics and presenters based on feedback from conversations with stakeholder groups.
  2. Preparing and organizing all detailed information related to training.
  3. Creating flyers and registration links for all trainings and sharing widely to AA’s, families, provider agencies, and other appropriate venues.
  4. Recording, editing, and uploading to the CSNI website, as applicable.
Represent CSNI on committees and statewide groups pertaining to education including QI Committee and Service Coordination Supervisors meetings.
Partnering with Government Relations Representative to coordinate and host Legislative Liaison meetings and assist in developing educational materials for legislative activities as needed.
Create detailed and informative infographics to assist with dispersing systemic and relevant information to families, staff, and stakeholders on a variety of topics including but not limited to upcoming events, current waiver and services information, advocacy involvement opportunities, etc.
Collaborate with Executive Director and Government Relations Representative to stay abreast of policy or practice changes locally and nationally that impact individuals, families, and other stakeholders.
Coordinate and host bi-monthly Training Collaborative meetings.
Other duties as assigned

BRANDING AND COMMUNICATIONS

Post and share high-quality, relevant content on CSNI social media platforms.
Implement and maintain the CSNI website.
Facilitate a statewide flow of information and maintain channels of communication among families, area agencies, and other stakeholders by:
1. Maintaining a statewide family, agency and stakeholders e-mail list and sending out regular updates on training opportunities
2. Interpret and adapt messages for specific audiences, as appropriate.
3. Maintaining a training calendar on the CSNI Website posting training opportunities.

QUALIFICATIONS:

Experience, Education, Skills and Requirements:
1. Bachelor’s degree or equivalent experience, and
2. Minimum of 5 years’ experience in coordination of community education, preferably within the developmental disability field, either professionally or as a volunteer.
3. Proficiency in Zoom, Microsoft Office Word, Excel, and Outlook, Facebook and LinkedIn, and other computer technology. Must be willing to learn about new technologies as needed.
4. Ability to multitask and be self-motivated, work both independently and as part of a team, meet deadlines and deliver high quality results.
5. Excellent verbal and written communication skills.
6. Ability to construct professional business communications.
7. Ability to create and foster positive relationships with stakeholders.
8. Ability to speak with confidence and clarity and make professional presentations to a varied group of stakeholders.
9. High level of customer service skills and an approachable interpersonal style.
10. Positive, professional presentation, attitude and overall demeanor.
11. Valid NH License

The Association for New Hampshire's Ten Area Agencies

Careers at CSNI

Director of Education and Engagement : Part Time, Hybrid Remote position