Community Support Network, Inc.
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Community Support Network, Inc.

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  • Home
  • About Us
    • Our Mission
    • Area Agencies
    • Staff
    • Board of Directors
    • Careers In the AA System
    • Careers at CSNI
  • Services
    • Advocacy & Gov. Relations
    • National Core Indicators
    • Intake & Eligibility
    • Intensive Treatment (ITS)
    • Statewide Committees
    • Group Purchasing
  • News & Events
    • Upcoming Events
    • Past Webinar Recordings
    • News
  • Family Resources
    • Resources for Families
    • State Resources
    • National Resources
    • Cities/towns per Region
    • Contact Your Legislator
    • Look up a Bill
    • NH System History
  • Professional Resources
    • CSNI ShareFile Access
    • Statewide Forms
    • BDS Systems Work
    • HCBS Settings Training

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Our Staff

Professional woman with short hair smiling against a blurred green background.

Marissa Berg, MS; Executive Director

Marissa began working in the Area Agency system starting in 2010. She joined the CSNI team in 2017 as the Intensive Treatment Services Oversight Coordinator. She added work more broadly with non-ITS programs in a change to Director of Program Advancement at CSNI in 2019, followed by a move into the Executive Director role in February 2024. Marissa enjoys supporting all aspects of the Area Agency system, particularly supporting agencies through fostering partnerships with other community entities and organizations. Marissa has an MS in Human Services from New England College. 

mberg@csni.org

Kathy Garafalo, Director of Administration

Kathy has been with CSNI for 22 years and previously worked at Community Crossroads for 10 years. Having a daughter with a developmental disability, she has firsthand knowledge of the intricacies of the system. Her primary roles at CSNI are fiscal management, supporting organizational functions, and working on Intake and Eligibility, as well as other projects. She also supports the area agency system with identifying new opportunities for efficiencies in group purchasing options. 

kgarafalo@csni.org

Archer Burnham, MA, Director of Quality and Training Initiatives

Archer joined CSNI in 2026 as their Director of Quality and Training Initiatives. They come from a background in public education with experience in data analysis, curriculum development, and supporting students with developmental disabilities. Archer’s function at CSNI is to distill regulations and analyze compliance standards to develop and coordinate training programs to support the work of the Area Agencies and broader service network; their work is centered around the goal of improving the quality of programs for individuals served. Archer has an MA in Education from Tufts University.

aburnham@csni.org

Kaleigh Tambeau, Tier I Eligibility Specialist

Kaleigh has spent her career working in human services. She previously worked at Gateways Community Services for 13 years in various roles including Intake Coordinator. She is now the Tier I specialist for regions 1, 2, 3, 4 and 9.

ktambeau@csni.org

Leah Frim, Tier I Eligibility Specialist

Leah graduated from Emerson College with a BS in Communications Studies and then pursued an Early Childhood Special Education Teaching Certificate and Graduate Studies at Salem State College. She has been working in the Human Services field for 20+ years. Leah is the Tier I specialist for regions 5,6,7,8 and 10.

lfrim@csni.org 

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