10 Ferry Street, Suite 309, Concord, NH 03301
Staff
Jonathan Routhier, Executive Director
Jonathan comes to CSNI after 25 years of work in public and private mental health and substance use treatment settings as both a clinician and an administrator. He holds a Master’s Degree in Social Work as well as a Master’s in Business Administration. A lifelong resident of New Hampshire, Jonathan shares CSNI’s passion for improving the lives of those we serve and fostering a healthy community.”
Kathy Garafalo, Director of Administration
Kathy started working in this field at Community Crossroads in 1995 and moved to CSNI in 2005. Having a daughter with a developmental disability opened her eyes to a whole new world she knew very little about. She loves the work we do and how it helps individuals and families maneuver this maze of information.
Heather Young, Director of Education and Advocacy
Heather joined CSNI in 2016 as the Director of Education and Advocacy. She was instrumental with her leadership role around the pediatric in home nursing shortage. She enjoys working with other families and professionals in the field as well as helping to empower individuals with disabilities to become affective advocates. She envisions a life of full inclusion and acceptance for all individuals. Heather is a 2017 NH Leadership Series graduate.
Marissa Berg, Director of Program Advancement
Marissa has worked in the NH Area Agency system since 2010 in many capacities, including as a direct support professional, an adult day program manager supporting those who were searching for a career, and working in case management for adults receiving PDMS, Residential, Day Programming and other services. She became involved with clinical teams in 2015, and has been working in this niche of the field since. She truly enjoys working with the individuals whom are supported in a clinical treatment capacity, along with the multiple area and state agencies we collaborate with to ensure individuals are able to remain safe and achieve their goals.
Darlene Ferguson, Data Services Administrator
Darlene has joined CSNI after working over 23 years as a Program Specialist for the Bureau of Developmental Services. She holds a Master’s Degree in Human Services Administration. She has experience working with all ten area agencies in a variety of data and program areas and is familiar with many of the current data systems. She is excited to be a statewide resource for various data needs.
Caryn-Ann Ferriter, QI Coordinator
Caryn-Ann Ferriter has worked in the field of Quality Improvement and Case Management supporting individuals with Developmental Disabilities and Acquired Brain Injuries for the last 14+ years. She values looking at the unique nature of each person and situation, while also considering any trends or improvement opportunities for the future. Caryn-Ann has worked on both the Vendor and Area Agency side of services, so is able to provide a balanced perspective in regards to the service system for adults in NH. She has a passion for supporting people to live in the most preferred, independent, valued, and safe manner as possible.
Wendy Curnow, SIS Interviewer
Wendy has been with CSNI since 2014 as a Supports Intensity Scale interviewer. Raising two children of her own that experience a disability, she is a stakeholder in the disability community in transition across life’s course, person centered planning, employment and advocacy. Through a collaborative effort Wendy has established transitional practices and programs within School Districts and currently launching a Statewide NH Family Ties Program.
Maureen Adams, SIS Interviewer
Maureen earned a Bachelor of Science Degree in Business Management from Keene State College. She has a professional background in sales and hospitality. She has a vested interest in this amazing community. Having a son with a disability, she has spent the last twenty years advocating and supporting many families, agencies, school districts & community members to bring awareness and opportunities to those with special needs. In 2014 Maureen and her family were an integral part of the State Program Approval Process. She is excited to be joining CSNI as an SIS Interviewer.
Leah Frim, Eligibility Specialist/ SIS Interviewer
Leah graduated from Emerson College with a BS in Communications Studies and then pursued an Early Childhood Special Education Teaching Certificate and Graduate Studies at Salem State College. She has been working in the Human Services field for 20+ years.
Jo Indelicato, SIS Interviewer
Jo earned a Bachelor of Applied Science degree in Rehabilitation Services from Western New Mexico University. She holds certifications in Mindfulness-Based Stress Reduction, hatha yoga and advanced chair yoga. She has developed accessible yoga programs for community centers and led over 2,000 hours of classes and workshops helping individuals achieve their health and wellness goals. She is passionate about empowering individuals and advocating for support to advance individual opportunity and increase inclusivity.
Maria Sieper, SIS Interviewer
Maria graduated with an MS degree in International Economics from Moscow, Russia, and moved to the United States 10 years ago. Maria is raising a child with a developmental disability and is an active member of the community. She volunteers at The Moore Center on the Board of Directors, the Family Support Council as a Chair/treasurer, and the Quality Council. She is a 2019 NH Leadership Series and a 2020 New Hampshire-Maine Leadership Education in Neurodevelopmental Disabilities Program (NH-ME LEND’20) graduate. She enjoys working with other families and advocating for people with disabilities to live their lives to the best of their abilities, full of inclusion and equality.
Lisa Hasler, Eligibility Specialist
Lisa entered this field in the early 1980’s and was immediately inspired by the enthusiasm of people leaving state schools, as well as the dedication of families and professionals spearheading their moves into communities. She worked as a Project Director for The Parent Information Center and later as the Residential Coordinator and Training Coordinator in Region 3. As a CSNI Eligibility Specialist, what she enjoys most as she reads an intake application is the craft of creating an image in her mind of the person applying for services, envisioning to what extend support might be needed to help construct a good life for that individual.
Robin Kenney
Dr. Robin Kenney maintains a consultation practice to individuals with intellectual and developmental disabilities, and acquired and traumatic brain injuries, as well as to their families and service providers. Robin has presented at numerous national and regional conferences throughout his career, and has assisted in the creation of services in California and Massachusetts among others. He is currently the Vice President of the NH Brain Injury Association Board of Directors. At CSNI, Robin provides Tier Two application reviews for those seeking eligibility consideration to the community developmental service system.
Elizabeth Bornstein, Office Assistant
Elizabeth works part time at Community Support Network Inc. She prints Tier 2 and assists with other office work. She also works part time for the Boys & Girls Club of Central NH in Concord. She is a teaching assistant and works in the kitchen. In addition to her job she volunteers at the YMCA, Concord Sierra Club and in the office at South Congregational Church.
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